favicon

SUPPORTING YOU TO STAY HEALTHY AND HAPPY AT HOME

Slider

Aged Care In-Home Services and Centre-Based Services

Our aged care home services are designed to support our elderly and eligible veterans to live safely and independently.

With a focus on enablement and reablement, we aim to improve and enhance your quality of life by allowing you to remain living in your home, to continue as an active member of the community and avoid premature residential care.

We can assist with cleaning, shopping, gardening and social groups, and provide transport services to and from medical and social appointments. We also offer respite and support services to carers.

If your level of care requires a residential hostel or nursing home environment, our visitation program will help you feel connected, providing the opportunity to build meaningful friendships with like-minded people from our volunteer program.

Our Aged Care Services

How Do I Access These Services?

If you are seeking aged care support, our services are accessible through the following funding options. If you are seeking support as veteran, please visit our Veterans’ Home Care page for further information.

Funding Options

There are three options available to you to fund our services:


Commonwealth Home Support Programme (CHSP)
Access full or part government funding

Home Care Package (HCP) Levels 1 – 4
Access full or part government funding

Fully Self-fund

Commonwealth Home Support Programme (CHSP)

We are an approved provider of the government’s Commonwealth Home Support Programme (CHSP).

The CHSP is designed to provide funding support to those with low level care needs. If you require one or two services to help you stay living at home, this is probably your best option.

To find out if you’re eligible for the CHSP and to apply for an assessment of your care requirements, visit My Aged Care online or call 1800 200 422.

Your assessment will determine the level of funding you can receive and any out-of-pocket expenses.

Home Care Package (HCP) Level 1 – 4

We are an approved provider of the government’s Home Care Packages (HCP) programme Levels 1 – 4.

If your care and support needs are complex and ongoing, you could be eligible for a HCP.

The packages are available in four levels, ranging from more basic care (Level 1) through to higher care (Level 4). The packages are designed to meet your ongoing and increasing care needs to help you remain in your own home.

All services are delivered in accordance with the Commonwealth Consumer Directed Care (CDC) guidelines for Home Care Packages.

To find out if you’re eligible for a HCP and to apply for an assessment of your care requirements, visit My Aged Care online or call 1800 200 422.

Your assessment will determine the level of funding you can receive and any out-of-pocket expenses.

Fully Self-fund

If you’re not eligible for funding support through the Commonwealth Home Support Programme or a Home Care Package, you have the option to self-fund.

Self-funding has the advantages of no waiting lists, no government assessments and less paperwork.

It also gives you complete flexibility to scale up or scale down your services as required.

To find out more, please contact Melville Cares on 9319 0900.

Looking for Assistance?

We’re here to help! Chat to a friendly member of the Melville Cares team.

Scroll to Top