Caring for our Veterans and War-Widowers

Over 30 years of providing quality care services

Melville Cares have been providing a range of quality care services to our veterans for over 30 years. Our approach has always been one of forming trusted partnership between our clients and our dedicated team of trained and loyal staff.

We are committed to assisting our veterans to live a safe and comfortable life. We are flexible and responsive to their changing needs and we go out of our way to be as helpful as possible.

We offer a range of services to help our veterans live independently at home.

Services available include:

Help Around the Home
We can provide support with household tasks such as bed making, clothes washing, ironing, vacuuming, mopping and shopping.

Personal Care
Some veterans have difficulties with daily self-care tasks due to illness, a disability, or frailty. We can offer assistance with showering/bathing, toileting, dressing, personal grooming and getting ready for the day.

Keeping Safe
We minimise environmental health and safety hazards in the home and gardens of our veterans. This may involve minor maintenance or repair work that doesn’t require a licensed tradesperson. Examples include:

  • replacing light bulbs
  • installing batteries in smoke and security alarms
  • cleaning the gutter, fans, and external and internal windows
  • high indoor cleaning, such as the tops of cupboards and fridges
  • some minor home maintenance, such as cupboard door adjustment
  • pruning, lawn mowing or weeding where a safety hazard exists.

Coordinated Care Program
Veterans who are Department of Veterans’ Affairs Gold Card holders, have a chronic condition or complex care needs, or is at risk of unplanned hospitalisation, have access to the Veterans’ Home Care service’s short term (12 weeks) coordinated care program.

To access this program, a referral from a general practitioner is needed. Alternatively, contact the Department of Veterans’ Affairs local medical office for assistance.

In-Home Respite Care
We offer services for veterans’ carers by providing in-home respite care. Carers who have responsibility for a veteran who requires ongoing care, attention or support may be eligible for this service. We will provide alternative care for the veteran, enabling the carer to have a break. The carer does not need to be living with the veteran to receive this respite, however does need to be acknowledged as the veteran’s carer.

Veteran need to be assessed and approved as requiring home care assistance prior to the provision of services by Melville Cares. Contact Veterans’ Home Care for information on your eligibility. Alternatively you can contact our friendly team for more information.

It will only take a few simple steps to find out which services you need and whether you’re eligible for any support.